Recording & Reporting
Understand what is happening across your calls
Call recording, searchable call records, usage reporting and operational visibility suited to each customer's requirements.
Call detail records
Inbound and outbound usage
User reports
Department reports
Queue reports
Missed-call reporting
Answer-time reporting
Call recordings
Search
Playback
Download and export controls
Retention periods
Storage tiers
Access permissions
Audit logging
Privacy and consent
Ready for a phone system quote?
Describe staff, handsets, numbers, sites and services—or paste a brief. We prepare a Yealink RRP hardware and hosted services quotation as a PDF you can keep in your account.