Call flows

Call flow designer

Build a full handset directory—names, branches, office/level/team, MAC and serial—then design IVR, queues and after-hours. Import a staff list or continue from a phone system quote and replace placeholders with real people.

Handset & user directory

List every phone: extension, name, branch/area, office, level, team. Assign MAC and serial so devices ship preconfigured to the right place. Filter by branch for large sites.

0 users

Import staff list — drop a file or

CSV / TXT / paste. Columns: Ext, Name, Role, Branch, Office, Level, Team, Device, MAC, Serial (header row optional). PDF/Word: paste text below.

Ord Ext Name Role Branch Office Level Team Device MAC Serial

No users yet. Import a list, continue from a quote, or add a user.

Phone system quote My account

Large rollouts: use Branch filter (Melbourne vs Sydney, warehouse vs HQ). Fill Office, Level and Team so installers and provisioning match the building map. MAC + Serial let us ship preconfigured handsets to the right area—import them when stock is labelled, or leave blank until devices are allocated.

Need hardware and hosted seats too?

Use the phone system quote for Yealink handsets, licences and services at RRP—or talk to a specialist.

Phone System Quote Talk to a Communications Specialist

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